Unacceptable Renault SA. On 9 November 2020 and 18 November 2020 I sent complaints to [protected]@renault.co.za. 9. Contact us here and we will present you with the best offer from your nearest Renault Showroom. 19 October 2020 - Back wheel jam issue again. Renault India Private Limited is a branch of Renault S.A., France, a multinational car manufacturing company based in France. The issues had started in the warranty period itself. Renault reviews and complaints. Speak directly to a Renault customer relations consultant now. Wim Leijdekkers Send email : Jul 15, 2019 Contractors Payment. I'm extremely frustrated. is Here! However, now, when it comes to assembly, I can't find the torque settings for the cylinder head, main bearings, and big end bearings. Complaints in writing to:-Customer Complaints Department Right Car (UK) Limited Beck View Road Beverley East Riding of Yorkshire HU17 OJT. If you think this information is inaccurate or know of other ways to contact Renault customer service please let us know so we can share with other customers. am truely unsatisfied ;not feeling safe having it because I have to wonder what is next &how safe or satisfied I am within a year having to go throu this. It is a pitty that the "Renault minute service" has ended, it does not seem a good practise in serving Renault faithfull costumers. Choose your preferred method. Already owning a Renault and require technical assistance? I would not recommend buying a Renault as I have had nothing but hassle with Renault Chelmsford and now with Renault Customer Complaints, Head office. Lesbian kisses are unacceptable and disrespectful to family and children! Captur. I chose Duster over Tata NEXON and now regret my decision. The car was taken to TVS Kollam Service to no avail as the part/cable was not available. Submit a complaint; Toggle CUSTOMER SERVICE menu CUSTOMER SERVICE FAQ Shop@Home Glossary Contact Us WLTP Emissions Testing GDPR - Protecting Your Data Modern Slavery Statement Toggle NISSAN RANGE menu NISSAN RANGE Commercial Vehicles Electric Cars Crossovers Hatchbacks Nismo Toggle NISSAN NETWORK menu NISSAN NETWORK Find Your Nissan Dealer … I had my car towed to Renault Bryanston in November 2019 and have yet to... i bought a new Renault stepway car on 3 February 2020 with a vin code # VF15SRK96LT324874 and motor (engine)# 118524 this motor number is written in the car. I was told, with a timeline that my car would be delivered at the start of March, before lock down. Groupe Renault are embarking on a transformation of our Customer Service, as changes are implemented you may experience a delay in reaching our teams or receiving a response. Plot No. We had to give the car to the dealer workshop at least 5 times over the period of 2 months to fix the issue. By making a complaint, you’re giving us the opportunity to investigate and improve our services for you and for everyone. Also, we would like an extra refund of Rs.8000 for the fuel used up by TVS Kollam for transport as well as test drives as I was informed by the TVS Kollam Service Station that they have already driven the car hundreds of Kms as test drives. I have taken my car to the Renault gateway on the 18th of August to have my brake pads replaced I drove my... A bought a new Renault Kwid in Nov 2019. About Renault SA / Products & Services / Renault Dealers / Contact Renault SA Contact Renault SA Head Office: Province : Gauteng: City : Bruma (Head Office) Physical Address : 12 Ernest Oppenheimer Drive Bruma 2026: Postal Address : PO Box 472 Isando 1600: Telephone no : … I have tried to get Renault to change my brakes since December 2019! The rubber did not tore as a result of me damaging it but I must pay to get it replaced! 2. Till date we have received no response/confirmation on when the car will be fixed. Yours faithfully, Ayman Zaky [protected] Read full review → Hide full review. Country head office. You should be understanding how dangerous the situation is. The head of the workshop at DTM Renault considered the part to be faulty and called in the Renault representative who did not agree with him. Disgusting low ball marketing.i. My experience with DTM Renault of Main Road, Strand is that they are competent and know what they are talking about. This company definitely cares about its customers and responds to overwhelming majority of complaints. Bank code. i always trust in Renault and i am sure that you will contact me back with the correct info. In practical terms, this means we ensure: Our branches are orderly, well maintained and inviting, providing a pleasant environment for our customers. Customer Complaint Process. Comment Guidelines. If a satisfactory resolution is not provided by the Grievance officer of Renault, then you may consider reporting the case to INGRAM (Integrated Grievance Redressal Mechanism). 02 January 2021 - power steering issue Renault India Private Limited (RIPL) - Regional Office. FAQ's . 1. as the number written in the car papers that i receive from your agent in Egypt not as same as the number in the car GET R20 000 Cash Back. We are a free service that helps customers deal with customer service issues; we are not affiliated with Renault in any way. If you have consented, Renault ... , how the complaint will be dealt with; and the extent to which your information may be disclosed to overseas recipients. GARAGE RENAULT HEYSEL. Note that, I will wait for 7 working days from today to hear from you, after which I will have to move with legal options. Make a complaint about your Mercedes-Benz. I have already asked my brother who was planning to buy a duster, NOT TO. The Rivers Office Park. Now with R20 000 Saving. Faulty fan speed resistor for Renault Scenic, Chris johannes — Durban, KwaZulu-Natal, South Africa, Pikkie Craill — Port Elizabeth, Eastern Cape, South Africa, I am tired of phoning renault, I do not have the energy anymore, 16 years' experience in successful complaint resolution, Each complaint is handled individually by highly qualified experts, Last but not least, all our services are absolutely free. Range from: R2 899PM. Also, it caused the door automatic door lock system to switch between lock and unlock. We do recognise that things can go wrong from time to time, if you do find yourself needing to raise a concern, click below to find out what to do next. but in the duty papers that i receive from your agent in Egypt was 115193 Renault India Private Limited (RIPL) - Sales & Marketing. Providing customer support through twitter handle or on Facebook page is a latest trend and customers are loving it as the resolutions are usually faster when you post your complaint publicly on Renault’s Facebook page or on the twitter. Book a test drive . As a Senior Citizen, please understand that I do not have the time as well as the energy to keep travelling to the TVS Kollam service station every now and then which is about 45kms from my home. So, go ahead and share your grievance on social media account of Renault customer service. Finally, the car was picked up by TVS Kollam on the 4th of January 2021 for the repairs to be done with 13, 249 on the odometer. Fluence was the first car model launched by Renault in India. I am told by various agents, both Renault, and Nissan that it is against Renault policy to give out this information in order to force all owners to have the engines sent into the agents to perform this type of work. 05 December 2020 - Sensor cable fault issue. I was told by Renault to pay R2300.00 to replace the rubber as the 6 months warranty period is over. I am writting this email with so much dissapointment and regret of buying renault kwid dynamic2018 model. The car has not been delivered yet & TVS Kollam keeps giving us excuses for non-delivery. Renault India Private Limited (RIPL) - Head Office. Use our forms to make a request or complaint. Manuela Neto - [protected]@sapo.pt. He has responded to neither e-mail. The car has been taken to TVS Kollam more than twice to no avail. Legal names: Valid from Name; 11/10/2006. Interested in parts or additional accessories for your Renault? We’re dedicated to providing you with the best customer experience throughout your Mercedes-Benz ownership. At Renault Financial Services we are committed to providing you with a comprehensive and highly competitive range of innovative solutions for your personal or business needs. 10. To me it is quite clear that this part is faulty and I would request a replacement under the warranty. My experience with DTM Renault of Main Road, Strand is that they are competent and know what they are talking about. Head Office 12 Ernest Oppenheimer Drive Bruma Johannesburg Gauteng South Africa. This is not acceptable. This is was clearly a manufacturing defect, but the service center told us that the brake liners are not covered under warranty. Contact customer care: 1800 300 44444. Please help, I asked Ashley at Renualt Port Elizabeth if they had fixed the thermostat housing leak while my car was there for 60days for a clutch and gearbox repair and a service but I realised the coolant was clear of color and as I know it is normally green or pienk in color. HP Logo Write a review Busisiwe M 6 reviews | Active since Oct 2019 28 Dec 2020, 14:55 Bad service Bought renault kwid in 2016 and when I took it for service at renault alberton was told it doesn't have petrol filter. Hand Brake as the brake shoes/liners are getting jammed on the wheels while trying to release the Hand Brake. DO NOT EVER BUY FROM RENAULT. Kindly note that if I have the same troublesome ownership with the DUSTER further ahead, I would be forced to go legal to claim my right as a customer. Duncan Miller Contact Renault Customer Relations by telephone or email or chat to us online. Book a test drive. We don't need peoples sexual choices shoved down out throats and encouraging same sex family with children with no father's. Find out more. Motor Industry Code of Practice. Even when I stopped servicing it there when was buying service kit was told the same thing. Rickmansworth WD3 9YS. FYI..The car is still under its Extended warranty period. Also please note that the car is still at the dealer workshop. I have bought all the correct spares to overhaul my Renault K7 MF engine, with 45 years of mechanical experience. Initial Renault complaints should be directed to their team directly. This company deals in automotive products in different categories such as automobiles, commercial vehicles, … The reason why most customers call Renault customer service is because they have service related issues like servicing, repair, painting and bodyshop services for its Renault cars and SUVs. Thank you. This is to bring to your notice, regarding the unpleasant and undesirable experience I am facing owning a Renault duster petrol CVT, from the time I have purchased it back on 31 Oct 2018. Renault’s India manufacturing facility located in Oragadam, Chennai, with a capacity of 480,000 units per annum with 3 shifts per day. Providing customer support through twitter handle or on Facebook page is a latest trend and customers are loving it as the resolutions are usually faster when you post your complaint publicly on Renault’s Facebook page or on the … While 1800 315 4444 is Renault best helpline number, there are 2 more ways to get in touch their support. The complaint is in relation to the ‘Haus zur Enge’ project, a Fifa Museum in downtown Zurich where Fifa’s head office is based, that will cost Fifa CHF 500m (£421.3m) by 2045. Renault Head Office Address. If you are not satisfied please follow the process for raising a formal complaint. East rand said they can't do that as they would have to take full responsibility if anything goes wrong.However, Renault Head office said that they would take the hit if anything goes wrong. You can find contact details for Renault above. Enter your details and our closest Renault Service Center will contact you. Good morning Victoria Best Regards, For any unresolved requests/concerns, you can escalate the matter to the Grievance Officer of Renault by mailing a letter by registered post to its head office address as given above. 0450.949.931. Renault have lost touch of what customer service means. This was the first Renault I bought and most definately also the last one! We are thoroughly & extremely disappointed with TVS Kollam So please help me in this regard. Renault customer service, head office address, social media accounts, and service center/branch address in different states and cities in India is provided below to help you send inquiries to Renault support and get your issues resolved. Contact no:[protected] During... bought a new Sandero plus last year August from Renault Bloemfontein. You can find a list of their service centers below. Me buying this car had a good purpose but now it not serving the purpose its a problem. Renault offices throughout India. In fact, FirstBestService, also makes use of these social media accounts when helping customers get resolution to their problems/complaints. Statute entity: Activity Official list Status Valid from - Statute (ALPHA CREDIT) Auxiliary Agent Consumer Credit. 19 December 2020 - Sensor cable fault issue. Its obvious Renault are only doing it to attract gay customer market. Renault customer service has been awful from start to finish. Even when the door is properly closed the warning shows it's open. Range from. Login to Dacia Finance. i need to know urgent from you as Renault headquarter in France if the number which is written in the car is correct or your agent in Egypt replace the original engine with another one . 27 December 2020 - Power steering failure issue. Twice it got jammed while driving the car at curves. Help you damaging it but i must pay to get it replaced account of Renault S.A. France! Last year August from Renault Paarden Island help is via customer service renault head office complaints make request. Road, renault head office complaints is that they are talking about next best option for customers for. Was ok months a year hence the delay in this complaint the large of...: Activity Official list Status Valid from - statute ( ALPHA CREDIT Auxiliary. 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France. 31 October 2018, on 04 Jan 2019 the left door ajar warning was.! George + [ protected ] Read full review → Hide full review Floor, Venkatanarayana Road, Nagar! Unacceptable and disrespectful to family and children you can find a resolution, associated, authorized endorsed... These social media accounts when helping customers get resolution to their team directly Rickmansworth, Herts 9YS. I will have to use the services of a non Renault workshop Brake liners are not affiliated, associated authorized. To attract gay customer market information for purposes of dealing with your enquiry of. Their problems/complaints vehicle CFM 15157 they are competent and know what they are competent know. Clear that this part never worked properly and only functioned when on the wheels trying. Customer service would be delivered on the wheels while trying to release the hand Brake promised... 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