The sales group must work with customers to find out what they need and find a way to provide what they want. All other trademarks and copyrights are the property of their respective owners. courses that prepare you to earn This level of the hotel management hierarchy exercises maximum power and authority and all the administrative decisions are taken under their consideration. | {{course.flashcardSetCount}} Earn Transferable Credit & Get your Degree, Hospitality Industry: Leadership & Supervision, Job Design in Human Resources for Hospitality, What is a Night Audit? 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The financial department’s role is to record financial transactions, prepare and interpret financial statements, and deal with cost accounting and cost control. The accounting department handles the property's money and any financial issues. White Lodging has been one of the leading hotel ownership, development and management companies in America since it’s inception in 1985. The organizational structure in the hotel and lodging industry is made up of the executive management group, which serves as the leadership of a property; functional groups, … If a guest finds his or her room to be dirty or poorly cared for, they may not remain at the property and may not return in the future. The administrative groups include the sales, accounting, and human resource departments. Get access risk-free for 30 days, Get the unbiased info you need to find the right school. Sciences, Culinary Arts and Personal Have you ever checked into a hotel and had problems that needed to be addressed? 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